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Terms and Conditions

Effective Date: 03/12/2025

By opting in to receive SMS messages from Bright SpOT Pediatric Therapy, you agree to these Terms and Conditions (Terms)

SMS Messaging Service

By providing my phone number, I consent to receive SMS text messages from Bright SpOT Pediatric Therapy for appointment reminders, marketing messages, and general two-way communication about Speech or Occupational Therapy. Message and Data Rates may apply.

Message Frequency

You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive 4-6 text messages per month. Bright SpOT Pediatric Therapy reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Bright SpOT Pediatric Therapy and carriers are not liable for delays or undelivered messages.

Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms.

Privacy Policy

Your information will be handled in accordance with our Privacy Policy Bright SpOT Pediatric Therapy.

Cancellation/Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.

Help/Customer Support

Text the word HELP for support. You may also contact us directly at info@brightspotpediatrics.com.

Liability

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.

Privacy & HIPAA Compliance

By opting into text messaging, you acknowledge and accept the risks associated with electronic communication. While we take steps to protect your privacy, text messages are not a fully secure or HIPAA-compliant method of communication.

We will not send text messages containing:

  • Medical diagnoses or test results
  • Sensitive personal health information
  • Prescription details

If you prefer not to receive text messages, you may opt out at any time
by replying STOP to any message or by contacting our office.

Response Times & Contact Guidelines

  • Our text messaging system is not monitored 24/7. Messages sent
    outside of business hours will be responded to on the next
    business day.
  • For life-threatening emergencies, dial 911 immediately.

 

 

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